Professional Profile:
Results-oriented professional with proven leadership skills in building and sustaining global client relationships.
Experience:
CIEE, Portland ME (February 2014 – present)
Community Relations Manager
Focus on community development & strategy for CIEE’s Work & Travel USA Program. I work with US communities to improve the experience of international J-1 participants by:
- Building working relationships with key local leaders, organizations and other stakeholders.
- Strengthening communications, building trust and planning cultural events.
- Listening to community concerns and building workable cross-divisional solutions.
- Leading cross-divisional projects to strengthen Summer Work & Travel (J-1) program.
- Understanding data trends and foreseeing solutions before they become problems.
International Foundation for Electoral Systems (IFES) Washington DC (March 2004 – June 2012)
Senior Manager, Development (2008 – 2011)
Established the Development division to provide value-added support to IFES programs.
- Approached and built relationships with international multi and bilateral aid agencies and international foundations for funding opportunities.
- Established successful relationships with program partners for funding collaboration.
- Developed annual development goals and reported quarterly to board of directors.
- Coordinated cross-divisional multimillion dollar proposal applications.
- Successfully applied for UN Economic & Social Council (ECOSOC) consultative status.
- Provided accurate and insightful competitive intelligence & advice on funding opportunities.
IFES Executive Officer (2004 – 2008)
Principal aide to president & executive management, coordinating initiatives on behalf of the president.
- Served as the president’s primary liaison and confidante with board of directors, business partners and staff. Managed president’s time and priority setting.
- Composed all internal & external communications for the president.
- Managed all board events, meetings, quarterly reports and newsletters.
Gifts In Kind International, Alexandria, VA (Nov ’02 – March ’04)
Program Officer
Developed and managed the Global Learning Network, a web-based learning management system and program research, working directly with the CEO.
MicroStrategy, Inc. Vienna, VA (May 1999-September 2001)
Partner Program Manager (2001) Developed scalable programs to manage over 300 partner relationships, ensuring increased partner activity.
International Sales Operations Lead (1999-2001) Facilitated corporate sales and financial reporting by managing international sales operations and the global distributor network, spanning 18 countries.
Information Systems of Florida, Inc. Jacksonville, Florida (July 1995-September 1997)
Executive Assistant to the President
Management of executive office, operational processes and all corporate events & annual leadership award. Documentation of organization business processes for ISO 9000 certification.
Market Horizons, Inc. Jacksonville, Florida (August 1994-June 1995)
Market Research Assistant
Undertook array of consumer product market research analyses and presentations. Carried out customer satisfaction questionnaire design, statistical analysis, report writing; focus groups and lead generation.
Education:
M.S. International Affairs, Sam Nunn School of International Affairs, April 1999
Georgia Institute of Technology, Atlanta, Georgia.
Certificate in International Business, DuPree College of Management.
B.A. (Honors) International Marketing and Languages (French and German), June 1993
Dublin City University, Dublin, Ireland.
Université Notre Dame de la Paix, Namur, Belgium.1992 ERASMUS Programme
Specialized Training: UNH Facilitation program. Shipley Proposal Management; Decker Course in Effective Communications; EU and DFID funding processes; MicroStrategy Sales Certification; Interactive Facilitation workshop; Information Mapping documentation; AMA Executive Management workshop.
Volunteer Work:
- Mentor with the Irish Executive Mentoring Program (IEMP)
- Yarmouth Education Foundation, identify corporate & foundation funding opportunities
- 317 Main, Community Music Center; coordinated 2013 annual outdoor music festival
- The Obama Campaign, OFA Maine 2012, call center & canvassing volunteer recruitment
- The Leukemia and Lymphoma Society, personally raised over $8,000 in 6 months
- National Public Radio, Alexandria, VA, telephone volunteer for quarterly pledge drive